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National Association of Collection Agents

1250 Connecticut Ave, NW - Suite 200

Washington, DC 20036


NACAŽ is the recognized leader in collections training and certification programs, and educational and training activities. NACAŽ\'s goal is to help create a culture of awareness within organizations, from entry level to board level. In the areas of FDCPA compliance and negotiating phone skills, NACAŽ sets the global standard in professional designation with the Certified Collections Agent (NACAŽ-CCA) certifications. Through trusted education and training, media, and events, NACAŽ promotes best practices and supports ongoing professional and career development for Collection Agents nationwide. NACAŽ\'s mission is to advance the collections career profession through education, training and the promotion of best practices industry-wide.
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